Physical Therapy News

Tips for comfortably working from home + Telehealth on eightWest

Working from home and telehealth

People are feeling a lot of anxiety and stress right now and being at home more than normal can take a toll on our bodies – especially those who are working from home  and spending more time looking at screens – which can lead to more aches and pain. Gina Otterbein chatted with the WOOD TV eightWest studios and shared her tips for reducing aches and pain through exercise and stretching.

As people find themselves spending hours on end at makeshift workstations, whether on their couch or at their kitchen table, they often begin to experience back and neck pain or discomfort in their wrists and shoulders. These uncomfortable positions can also lead to slouching, which leads to even more pain. In addition to working at home, we’re simply not getting out and moving around as much as we previously were. This can lead to more of a sedentary lifestyle that can ultimately drain our energy levels.

Whether you’re working from home or simply feeling cabin fever, Gina points out that it’s crucial to get up  and move. She recommends setting an alarm to do something active every hour, even if it’s just for a few minutes. Go take a walk, climb the stairs, or do stretches. You can even involve your children if they’re home with you.

If you’re experiencing aches and pains and need some help, physical therapy is considered essential so we are open and seeing patients, but we’re also offering Telehealth appointments so you don’t have to leave home. Plus, insurance companies have expanded coverage on Telehealth appointments for physical therapy during COVID. Get more information on Telehealth, and schedule an appointment here.

Telehealth – Virtual face-to-face appointment with PT

  • Real-time 1-1 sessions with your physical therapist
  • Easy to get started
  • Takes place in the comfort of your own home
  • We’re accepting new patients

View Our Previous Physical Therapy Segments on eightWest
If you missed any of our previous WOOD TV eightWest segments, you can view them at the following links. We’ve talked about various topics: Couch to 5k Training Program, how fitness can prevent cancer, tips to reduce holiday stress, reducing your chances for a fall, is physical therapy painful, pediatric constipation and bed wetting, back pain in women, physical therapy vs taking prescription pain medication, the lesser known issues we treat, benefits of physical therapypain during pregnancy and when caring for a newborn, our annual step challenge, senior and elderly fitness programs, having healthy kids and teens, reducing the chances for injuries by knowing the proper form when running and stretchingwomen’s health, and direct access to physical therapy in Michigan. With multiple west Michigan locations we’re offering physical therapy in Lowell and throughout the greater Grand Rapids area!

Please note, beneficiaries of federal health care programs are not eligible to participate in free consultations.

Now Offering Telehealth & Physical Therapy At-Home

Telehealth and at home physical therapy

Download the Ivy Rehab / Northern PT Telehealth flyer here.

We remain committed to serving our patients and communities in light of the challenges imposed by COVID-19. We are continually evolving our services so that we may be there for our valued patients—whenever and wherever you may need us. We will continue to update you as the individual circumstances evolve across our facilities and markets.

We agree with the Department of Homeland Security in their opinion that physical therapy is an “essential” service. Our patients, some of whom are working as public servants fighting for our communities every day, still need physical therapy to help them with their pain and musculoskeletal dysfunction. Keeping our patients and teammates safe means “no germs in, no germs out.” This is the mission of all our clinics, and we are going above and beyond to provide a safe environment for our patients, teammates, and the communities we serve.

You Have Options
We’re offering more options than ever for receiving physical therapy. You are still welcome to book an appointment in our clinic, but in addition, patients who are unable to receive in-person care now have access to both digital telehealth visits and/or in-person therapy visits at home. Options include:

  • Telehealth visits connect patients to their licensed therapists through a secure, HIPAA-compliant, fully encrypted, two-way video-call system. Patients can do therapy from the comfort of their home through a desktop computer, laptop, smartphone, iPad or tablet. Learn more and schedule your Telehealth visit here.
  • Physical Therapy at home with our “HomeSTEP” program that allows both new and existing patients to receive in-person therapy services. This includes one-on-one evaluations and treatment sessions in the comfort and safety of their home. Call the clinic to schedule an at-home session or click here to learn more.
  • Therapy in our clinic: We are following all guidelines of the CDC and taking every precaution in our clinic to keep you safe. Our clinics remain open and we are here to serve you. Learn more here.

No Prescription Needed
With Direct Access, you don’t need a prescription for physical therapy! And we can see you wherever it’s most convenient for you. Reasons why you should choose physical therapy first, especially right now:

  • Seeing a “PT First” allows doctors the time they need to deal with COVID-19
  • “PT First” lets you avoid delays in getting the care you need now — we can see you within 24 hours either in the office, in your home, or virtually via Telehealth!
  • “PT First” lets you get the help you need when you need it, to help you be at your best

Our principal commitment is to the health and safety of our patients, teammates, and communities within which we all live and work. It is our privilege to continue to serve you in your recovery. We are abiding by rigorous screening and cleaning guidelines across all of our facilities and are updating our services to continue to assure your safety. Learn more about all the steps we continue to take to serve our patients and our communities by clicking here.

We’re Open & Ready to Help

Physical therapy during coronavirus

At Ivy Rehab / Northern Physical Therapy we’re continuously monitoring the developments concerning COVID-19 and all related implications within each of the communities that we serve.

In order to best support our patients’ needs, and to ensure uninterrupted continuity of care, Ivy Rehab / Northern Physical Therapy clinics will remain open for business and will continue to see patients. Per the Governor’s stay-at-home orders, we are considered an essential health care service. We will continue to remain open for our patients until such point that circumstance requires us to change course.

Our principle commitment is to the health and safety of our patients, our teammates and to the communities within which we all live and work. We want to assure all of our patients that we are going above and beyond when it comes to safety, including enhanced screening protocols, rigorous cleaning processes and strict adherence to social distancing procedures as outlined by the CDC in each of our clinics. The leadership and dedicated teammates at Ivy Rehab / Northern Physical Therapy whole-heartedly believe that physical therapy services are essential health care services that reduce pain, improve function and enhance the lives of people suffering from musculoskeletal and other ailments. We remain committed to your care and we are here and available to address your physical therapy needs.

Here are a few things we’re doing:

  • We’re following a comprehensive cleaning checklist to ensure we are regularly sanitizing all areas that are frequently contacted. This includes exercise equipment, door handles, light switches, restrooms, tables, and other commonly contacted areas.
  • We’re using EPA approved cleansers that fight coronavirus and other viral and bacterial contaminants.
  • We are washing our hands frequently between patient contacts and are using alcohol-based sanitizers.

Because of the time-sensitive nature of the physical therapy services we provide, we feel that to the extent possible, it is important that we continue to serve patients who need our help to recover. As always, it is our pleasure to serve you and we remain committed to your health and recovery. If there is anything else we can do to support you through your course of care, please don’t hesitate to let us know.

For us, “it’s all about the people.” Our top priority is to provide a safe and supportive environment for you to reach your recovery goals. We are actively monitoring information regarding the coronavirus (COVID-19) as issued by the Center for Disease Control (CDC), World Health Organization (WHO), and our local and state governments. We are taking precautionary measures to ensure the health and welfare of our patients and clinical teams during this time. In addition to aggressive cleaning practices, we have also implemented patient and teammate screening procedures in all of our clinics.

Knowledge is Power!
We encourage you to continue to educate yourself on the coronavirus/COVID-19 situation across the US and in your community. Below are some additional resources from the CDC about the virus:


If you have any questions about your physical therapy needs, treatment plans, or pain you’re experiencing, please don’t hesitate to contact us. We’re here to help you!